Returns

Should you wish to return your purchase, please contact us first. We can inform you personally about the conditions.

In all cases of a return, please note that:

  • Packages may not be opened
  • Respond within 8 days of date of invoice if you wish to return an order

 

COMPLAINTS
Complaints cannot be considered, unless clear proof can be given that the product grown and alleged to have performed unsatisfactorily was in fact the product supplied by us. That it was grown on suitable prepared ground, treated carefully and correctly throughout and was subject only to such conditions as were likely to produce a favourable crop.

DAMAGE, DELAY OR LOSS
Please notify us immediately of any damage, delay or loss in transport.